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FAQ

Do you ship Cigarettes worldwide?

Yes, cigarette4sale.com ship goods worldwide.

Why can't I simply use my credit card or paypal to pay for cigarettes ? Are you a scam ?

The answer is logic but this remains the question the most frequently asked : buying tax-free cigarettes online is not a crime but it is not legal in any developped country to bypass national taxes. To try to reduce as much as they can the online tax-free cigarettes business, companies such as Visa, Mastercard or Paypal are all strictly refusing all transaction that has anything to do with tobacco. So as we cannot implement a credit card processor or Paypal "buy now" buttons on our site due to those restrictions we have only one way to collect money : money orders.

Many articles explaining our situation are published online about this subject, do a quick search in Google and you will fast understand why even the largest online cigarettes stores are using money orders as a unique way of payment.

But looking at it differently, this method has its advantages :

You can today do a money transfer online with your credit card on www.moneygram.com or www.westernunion.com
It is very fast : the money is ready to pick up within 10 minutes after you sent it.
It is very discreet : no credit card bills or anything showing that you attempted to purchase tobacco online
It is also very secure : if done online, the sites are of course 100% secured and if done from one of the 350 000 western union offices, the transaction is done with cash - Both methods totally suppress risks of credit card fraud.

This quality of services is very expensive (the fees are more or less 10% of the sum sent) - That is why at the checkout, we discount you 10% so WE pay the transfer fees, not YOU.

Where are your goods shipped from ?

We ship the goods using Air Mail Express from the Netherland Antilles.

About customs

Because cigarette4sale.com ship worldwide, each customer is responsible for matters relating to the delivery of their order and the laws applied to them in their local countries.
However, because cigarette4sale is engaged to offer our customers the best and most reliable service, we will refund your order (100% with shipping fees included) ONLY upon receipt of custom's document.

How can I purchase cigarettes from your web site?

It's very easy to order at cigarette4sale.com. You can choose the item you want by clicking on the logo or cigarette brand on the home page or in the list at the left of each page.
You can purchase your cigarettes by clicking on the Buy Now button. Then you will be directed to the contents of your shopping cart. You can either chose to purchase other products or to go to the checkout page. Full out the form and send !
You will receive an email giving you the necessary information to complete your Cash payment.

How long does it take to process and deliver my order?

All orders are processed and shipped within 24 hours after the day they are received, except on weekends and holidays. All weekend orders, will be batched on Monday. We will make an efforts to ensure that your order is shipped promptly!

We use Air Mail Express without tracking number (depending on your location it can take about 10 working days for delivery). Delivery time may vary depending on the city you live in.

What is the quality level of your products?

We offer 3 categories of products :

PREMIUM CIGARETTES : Made in USA, France, Uk, Germany ONLY : Highest quality of tobacco ("real" cigarettes). Tax-Free prices : those are cigarettes made in the same factories that produce the ones smoked in USA everyday except that they are reserved for the exportation. We simply purchase them in Caribbean and send them back to the USA !

EAST-EUROPE CIGARETTES : Made in Poland or Ukraine ( European specification) : THOSE ARE NOT REAL CIGARETTES MADE IN USA !!! They come from east-europe and are of lower quality than the PREMIUM but they have the advantage to be much cheaper : made for people looking for the price rather than the quality.

ROLLING TOBACCOS : Made in USA, France and UK ONLY (original) - PREMIUM rolling tobacco only

What is the acceptancy of purchase?

On confirmation of placing the order the customer is accepting to our terms and sales conditions.

How can I get more information?

Feel free to inform us about any errors or inaccuracies you've found in our online store. If you would like more information see our privacy and terms of purchase sections, or simply email us. We will be pleased to answer the questions you ask!

Please send your e-mail to orders (at) cigarette4sale.com